Corrections Policy
We are committed to getting it right than first. However, please let us know if you see a mistake or omission in any of our reports. Our team will be ready to correct them as quickly and transparently as we can.
You can send corrections or complaints to [email protected].
To ensure we fully grasp what your concerns are, comments and complaints should be as clear as possible. Where possible, please include any links to reference material or data that is publicly accessible.
Process
Feedback can be submitted via an email to [email protected] or directly to the “Contact Us” page of FactSpace West Africa. These channels are checked daily. Every comment and all feedback will be reviewed by a senior member of staff.
We’ll let you know as soon as we have considered your feedback or comment, whether we will be making a change in our article in response to it. If we do decide to make a change, it will be highlighted in the article.
- In the case of a factual error, a note will be added to the report and labelled “CORRECTION”, with an explanation of what has been changed.
- In the case of clarifications or updates, a note will be added and labelled “UPDATE”, with an explanation of what has been changed.
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